A deck could not be made

Most failures are the connection. Check you are online and tap Try again. If it keeps failing, write to us with your User ID.

Steps

  1. We could not start your deck. Check your connection and try again. Kai could not be reached. Try again on Wi-Fi or a stronger signal.

  2. Lost the connection while your deck was being made. The app lost the server several times in a row. Try again.

  3. The deck could not be generated. Try a clearer topic, fewer slides, or another document.

  4. Still failing? Write to support and include your User ID (Settings > Account > User ID, tap to copy).

Checked on Slide Forge 2.0.0

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